Cnr of Surfers Paradise Blvd and Hanlan Street Novotel Surfers Paradise
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
7.3
Location
9.0
Service
9.0
Dining
8.5
Guest reviews
8.2/10
based on 3 reviews
8.0
8.0/10 based on 337 reviews
Trevor
United Kingdom,
March
2024
7.6/10
The hotel offers spacious rooms with excellent views on the 14th floor, great for families with a baby. However, cleanliness could be improved. The location is convenient, close to many amenities, but the swipe card access in the lounge area was not practical.
Rooms
7.0
The rooms were spacious and had everything we needed, with excellent views from the 14th floor. Having a shower over the bath was great for bathing the baby, but cleanliness was not up to par.
Service
5.0
Location
8.0
The hotel is within walking distance to the center of Surfers Paradise and close to everything you would want. However, the swipe card access being too close to the wall in the lounge area was inconvenient.
Dining
8.0
Dining at the nearby surf club was perfect over the 7 days of our stay. Limited commentary about vegetarian food.
Facilities
7.0
The hotel has spotless rooms, fully self-contained apartments, comfy beds, but the swipe card access in the lounge area needs improvement.
Jordan
United Kingdom,
February
2024
8.0/10
My stay at the hotel was a bit of a mix. While the rooms were spacious and had good views, I encountered some cleanliness issues with glass on the bedroom floor and kitchen, a dusty falling vent, and even a small spider on the bed linen. Additionally, dealing with night bites and the smell of weed from other guests was not ideal, especially for my unborn baby.
Rooms
7.0
The rooms were spacious with good views.
Service
5.0
Location
9.0
The location was superb, just a short walk to the beach and close to dining options.
Dining
5.0
I enjoyed perfect dining nearby at the surf club.
Facilities
Despite some drawbacks, like a hole in the laundry roof, the location offered some impressive ocean and city views.
Margaret
United Kingdom,
November
2023
9.0/10
I had a wonderful time at this hotel. The rooms were tidy and within easy walking distance to the beach and Surfers Paradise city center and mall. The pricing was just right for us, though we had asked to only use one bedroom in the 2-bedroom room.
Rooms
8.0
The rooms were clean and well-priced for us.
Service
9.0
The service was excellent with attentive staff.
Location
10.0
The location was fantastic, close to everything I loved during my stay in Surfers Paradise. It was spotless and had fully self-contained apartments with comfy beds.
Dining
9.0
I enjoyed perfect dining experiences, especially at the nearby surf club, and the smoothies were a highlight.
Facilities
9.0
The facilities were top-notch with everything a traveler could need.
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